Shipping policy
Shipping Policy – Novumens
At Novumens, we are committed to delivering your orders بسرعة، safely, and efficiently across Pakistan.
📦 Shipping Coverage
We currently offer nationwide delivery across Pakistan.
⏱ Delivery Time
- Estimated delivery time: 1–3 working days
- Orders are processed within 24 hours
⚠️ Delivery times may vary due to:
- Weather conditions
- Courier delays
- Public holidays
💵 Payment Method
We offer:
- Cash on Delivery (COD) across Pakistan
Please ensure you have the exact amount ready at the time of delivery.
🚚 Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Free shipping may be offered during promotions
📍 Order Tracking
Once your order is shipped:
- You may receive a confirmation call or message
- Tracking details may be provided (if available)
❗ Incorrect Address / Failed Delivery
Please make sure your shipping details are correct.
If:
- The address is incorrect
- The customer is unavailable
The order may be:
- Delayed
- Canceled
📞 Order Confirmation
For COD orders:
- Our team may contact you to confirm your order
- Orders not confirmed may be canceled
⚠️ Important Notes
- We are not responsible for delays caused by courier companies
- Delivery times are estimates, not guarantees
📧 Contact Us
For shipping-related queries:
Novumens
📍 Lahore, Pakistan
📞 0339-8899908
📧 novumens1@gmail.com